Running a bed and breakfast (B&B) in the United States is a labor of love. You’re not just managing a property—you’re creating memorable experiences for your guests. From handling reservations to ensuring smooth check-ins and check-outs, managing a B&B requires serious multitasking. But let’s be honest—doing it all manually can be overwhelming. That’s where Bed and Breakfast Property Management Software (PMS) comes in.
These tools help you streamline operations, boost efficiency, and enhance the guest experience. But with so many options out there, how do you choose the right one? We’ve done the homework for you! Here’s a deep dive into some of the best B&B management software solutions available in the U.S., along with user reviews and the number of properties they serve.
If you’re looking for a user-friendly, all-in-one system, Cloudbeds might be your best bet. It combines a property management system, channel manager, and booking engine into one platform, making it perfect for U.S.-based B&B owners who want everything in one place.
Key Features:
- Automated reservations and real-time availability updates
- Direct booking tools to reduce reliance on third-party OTAs
- Financial reporting and revenue management tools
- Integrations with major platforms like Airbnb, Booking.com, and Expedia
User Review: “Cloudbeds has made managing my B&B so much easier! I love the automated features, and the customer support team is incredibly helpful.” – Ruth Baker, Truitt House (VA)
Number of Users: Over 22,000 properties worldwide, including many in the U.S.
Pricing: Starts at $100/month, depending on the size of your property.
2. Guesty – Best for Multi-Property Management
If you own multiple B&Bs or a mix of vacation rentals across the United States, Guesty is an excellent option. It’s designed to help property managers oversee multiple listings from a single dashboard.
Key Features:
- Centralized inbox for guest communication
- Automated messaging and task assignments for staff
- Smart pricing tools to optimize revenue
- 24/7 customer support
User Review: “Guesty has helped me scale my business without the growing pains. I love how seamless it is to manage multiple properties from one dashboard.” – Sarah L., B&B Owner (CA)
Number of Users: Over 150,000 listings worldwide, with a significant presence in the U.S.
Pricing: Custom pricing based on property size and features needed.
3. ResNexus – Best for Personalized Guest Experience
ResNexus is widely used by B&Bs across the U.S. for its customization and guest relationship management tools. If you want to add a personal touch to every guest’s stay, this software can help.
Key Features:
- Custom-branded booking engine for direct reservations
- CRM tools to send personalized offers and reminders
- Automated payments and invoicing
- Detailed reporting and analytics
User Review: “ResNexus allows us to personalize our guests’ experiences, from customized emails to remembering their preferences. It’s been a game-changer!” – Mark P., Innkeeper (TX)
Number of Users: Over 13,000 properties worldwide, including many in the U.S.
Pricing: Starts at $3 per room per month.
4. WebRezPro – Best for Small and Boutique B&Bs
If you run a smaller B&B in the United States, WebRezPro is a fantastic option. It offers cloud-based management with affordable pricing and easy setup.
Key Features:
- Online booking engine with zero commission fees
- Mobile-friendly interface for managing on the go
- Housekeeping and staff management features
- Integration with POS systems and accounting tools
User Review: “WebRezPro is straightforward and does exactly what we need without unnecessary complexity. Perfect for our small B&B.” – Emily J., Boutique Inn Owner (NC)
Number of Users: Over 1,400 properties worldwide, with many in the U.S.
Pricing: Starts at $5 per room per month.
5. ThinkReservations – Best for Revenue Optimization
ThinkReservations is designed for B&Bs and boutique hotels in the U.S. that want to maximize revenue and streamline operations.
Key Features:
- Dynamic pricing tools to optimize revenue
- Direct booking engine with marketing integrations
- Mobile-friendly interface for on-the-go management
- Customer support with dedicated account managers
User Review: “ThinkReservations has helped us increase direct bookings and revenue while making daily management much easier.” – Robert D., Historic Inn Owner (MA)
Number of Users: Over 3,000 properties worldwide, with a strong U.S. user base.
Pricing: Starts at $50/month, based on property size.
How to Choose the Right Software for Your U.S.-Based B&B
With so many great options, how do you decide? Here are a few tips:
- Consider Your Property Size:If you run a small B&B, WebRezPro or ResNexus may be ideal. Larger properties may benefit from Cloudbeds or Guesty.
- Check Your Budget:Some software has flat fees, while others charge per room. Make sure the pricing aligns with your revenue.
- Look for Integrations:If you already use Airbnb, Booking.com, or other platforms, choose software that syncs with them.
- Test the Customer Support:Try reaching out with a question before you buy. Responsive support can make a huge difference.
- Read Real User Reviews:Sites like Capterra and HotelTechReport provide honest insights from other U.S.-based B&B owners.
Final Thoughts: Invest in the Right Tools for Success
Managing a B&B in the United States is hard work, but the right property management software can make it much easier. Whether you prioritize automation, guest personalization, or revenue optimization, there’s a PMS out there that’s perfect for you.
Have you used any of these software solutions? We’d love to hear your thoughts in the comments!
